Resident Benefits
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Emergency
Maintenance LineYou will reach a live person 24/7/365 should you have a maintenance emergency.
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Online
Pet ProfileSecurely store important information about your pets. Easily shared with animal hospitals, trainers, etc.
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Returned-Check
Fee ForgivenessWe understand that things sometimes happen which is why we offer a one-time waiver of our returned ACH or check payment fee.
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Tenant
HandbookA fully-executed copy of your Lease Agreement, addenda, and other important documents–presented at move-in.
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Renters Insurance
This liability-only policy, a/k/a Liability-to-Landlord Insurance, is available in a pinch.
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Filter Delivery
ProgramQuality HVAC filters are delivered directly to your door every 30 days - the correct size and quantity for hassle-free maintenance!
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Utility Concierge
ServiceA concierge service will assist you in setting up your utilitiesas well as phone, cable, or security needs.
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Security Deposit
ReportingOur move-out inspection report with photos is key to accurate and timely security deposit dispositions.
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DIY Maintenance
Video LibraryStep-by-step how-to’s for many common maintenance issues.
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Move-in Orientation
We believe in good landlord-tenant relationships. We personally meet you at the property to discuss how appliances work, point outgas/water shut-off valves, and much more. After answering any questions, we present you with your Tenant Handbook and keys!
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Home Buyer
ProgramUp to to $2,500 credit towards closing costs when you buy a home through MDPM-Realty Group.
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Free Online Portal
and Mobile AppView your rent payment history, print rent receipts, and make repair requests through your tenant portal.
