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Resident Benefits


  • Emergency Maintenance Line icon

    Emergency
    Maintenance Line

    You will reach a live person 24/7/365 should you have a maintenance emergency.

  • Online Pet Profile icon

    Online
    Pet Profile

    Securely store important information about your pets. Easily shared with animal hospitals, trainers, etc.

  • Returned-Check Fee Forgiveness icon

    Returned-Check
    Fee Forgiveness

    We understand that things sometimes happen which is why we offer a one-time waiver of our returned ACH or check payment fee.

  • Tenant Handbook icon

    Tenant
    Handbook

    A fully-executed copy of your Lease Agreement, addenda, and other important documents–presented at move-in.

  • Renters Insurance icon

    Renters Insurance

    This liability-only policy, a/k/a Liability-to-Landlord Insurance, is available in a pinch.

  • Positive Credit Reporting icon

    Positive Credit
    Reporting

    Credit reporting of all on-time rentpayments to help build your credit!

  • Filter Delivery Program icon

    Filter Delivery
    Program

    Quality HVAC filters are delivered directly to your door every 30 days - the correct size and quantity for hassle-free maintenance!

  • Utility Concierge Service icon

    Utility Concierge
    Service

    A concierge service will assist you in setting up your utilitiesas well as phone, cable, or security needs.

  • Security Deposit Reporting icon

    Security Deposit
    Reporting

    Our move-out inspection report with photos is key to accurate and timely security deposit dispositions.

  • DIY Maintenance Video Library icon

    DIY Maintenance
    Video Library

    Step-by-step how-to’s for many common maintenance issues.

  • Move-in Orientation icon

    Move-in Orientation

    We believe in good landlord-tenant relationships. We personally meet you at the property to discuss how appliances work, point outgas/water shut-off valves, and much more. After answering any questions, we present you with your Tenant Handbook and keys!

  • Home Buyer Program icon

    Home Buyer
    Program

    Up to to $2,500 credit towards closing costs when you buy a home through MDPM-Realty Group.

  • Free Online Portal and Mobile App icon

    Free Online Portal
    and Mobile App

    View your rent payment history, print rent receipts, and make repair requests through your tenant portal.